If you want a rewarding career in the rapidly growing care sector where you can enjoy variety in your work while making a positive difference to the people you are supporting, this course is for you.

You can choose to specialise in Disability, Ageing or Ageing and Disability!

CHC33021 Certificate III in Individual Support is designed for those seeking a rewarding career in aged and disability care services for clients living in residential care or in their homes in the community. This course will teach you the skills to fulfil the critical functions of personal carers and effectively support older people and those living with a disability in a wide range of community and social based activities and settings. Students may choose to focus on an area of specialisation that provides skills and knowledge to effectively provide person-centred individualised support to older people and those with a disability to ensure they have fulfilling lives in which they can reach their potential. You will learn how to contribute as a team member in a home and community care environment or residential care setting and meet individualised and personal support needs. You will gain a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Work involves using discretion and judgement in relation to individual support as well as taking responsibility for your own outputs within the scope of your job role and delegation. You will work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

I had Danielle Cragg as my instructor and honestly I would not have gotten through my course without her. She was encouraging, motivating, passionate and everything you would hope for in an instructor. Whenever people ask me about the certificate I always recommend them to Danielle. The course is great. Easy to navigate through once you get the hang of it, and I like the feedback section for your instructor to comment in at the bottom. I was working in this industry (Individual Support - Disability) before starting the Cert 3 but the course has given me the opportunity to advance in my job. I will definitely be doing more study through Skills Generation with Danielle.
Stephanie Whitecliffe
Skills Generation Graduate

Benefits Of Studying This Course

You will:

  • gain an Australian nationally accredited qualification
  • be work ready for an employment growth sector – according to the Australian Government’s Job Outlook Service, the Community Services, Aged Care and Disability sectors have “Very Strong” future growth prospects with up to 30,000 jobs to be added in the sector over the next 5 years
  • gain access to an employment sector that offers a diverse range of roles and working conditions – including flexible hours and geographic locations
  • develop skills employers are looking for including strong communication and support skills
  • gain personal and professional satisfaction building relationships and enhancing the lives of those you are supporting and working with

Employment Opportunities

  • Home care assistant
  • Residential aged care worker
  • In-home care worker
  • Community care worker
  • Aged care worker
  • Disability support worker
  • Disability service officer
  • Assistant in Nursing (AIN)
  • Respite worker
  • Residential care worker
  • Community support worker
  • Accommodation support worker

The Direct Client Care and Support sector includes a range of multi-skilled and multi-levelled job roles in diverse health care and social assistance sub-sectors. People working in these job roles are involved in undertaking administrative, assistant, operating (i.e. technician), direct personal care and/or supervisory activities in the following sub-sectors:

  • Disability
  • Mental health
  • Alcohol and other drugs
  • Aged care and home care
  • Allied health assistance
  • Leisure and health
  • Health services assistance
  • Health support services

Nationally recognised qualifications for occupations related to Direct Client Care and Support are delivered under the CHC – Community Services Training Package and the HLT – Health Training Package.

Australian Industry and Skills Committee data 8.11.2021

 

Individual Support/Direct Client Care work is focused on providing person-centred, individualised support to Aged people and those with a Disability. The work involves assisting individuals to perform day to day functions and supporting them to meet their needs and goals so they can live fulfilling, active lives within their community.

Workers build strong professional connections and relationships with those they actively support. Work across the sector is varied and can involve working across residential, and community-based settings, assisting people to undertake personal care and access communities and activities of their choice.

Home and community work is focused on providing personalised community-based support to older individuals and those living with a disability usually in their own home.

Key support tasks can include:

  • Implementing individualised support plans and monitoring progress
  • Providing person-centred care and support
  • Supporting participation in social and community-based activities
  • Assisting with personal care (including personal hygiene and dressing) and daily household tasks
  • Arranging and participating in social and community related activities
  • Assisting with mobility
  • Providing companionship and emotional support
  • Ensuring daily pastoral and medical care is administered with the bounds of the support worker role

Depending on the area of specialisation this work is often undertaken through employment in disability sector organisations, aged care residential facilities, government services and broader community service agencies.  Workers will be:

  • Responsible for implementing policies and guidelines of the employing organisation
  • Largely self-directed with fairly autonomous decision-making capacity under the indirect supervision of a manager

Curriculum

15 units of study – nine core and six elective units of competency. No pre-requisites.

Learners may elect to enrol in either CHC33021 Certificate III in Individual Support or choose from one of the following specialisations:

CHC33021 Certificate III in Individual Support (Ageing)
CHC33021 Certificate III in Individual Support (Disability)
CHC33021 Certificate III in Individual Support (Ageing and Disability)

All students will be required to complete the nine core units of competency listed.

They will then be required to complete the six electives related to their chosen
specialisation

Core Units
Unit Code
Unit Name
CHCCCS031
Provide individualised support
CHCCCS038
Facilitate the empowerment of people receiving support
CHCCCS040
Support independence and wellbeing
CHCCCS041
Recognise healthy body systems
CHCCOM005
Communicate and work in health or community services
CHCDIV001
Work with diverse people
CHCLEG001
Work legally and ethically
HLTINF006
Apply basic principles and practices of infection prevention and control
HLTWHS002
Follow safe work practices for direct client care
Elective Units – Ageing Specialisation
Unit Code
Unit Name
CHCAGE011
Provide support to people living with dementia
CHCPAL003
Deliver care services using a palliative approach
CHCAGE013
Work effectively in aged care
CHCDIS011
Contribute to ongoing skills development using a strengths-based approach
CHCDIS020
Work effectively in disability support
CHCCCS036
Support relationships with carer and family
Elective Units – Disability Specialisation
Unit Code
Unit Name
CHCDIS012
Support community participation and social inclusion
CHCDIS020
Work effectively in disability support
CHCCCS044
Follow established person-centred behaviour supports
CHCDIS011
Contribute to ongoing skills development using a strengths-based approach
CHCCCS037
Visit client residence
CHCCCS036
Support relationships with carer and family
Elective Units – Ageing and Disability Specialisation
Unit Code
Unit Name
CHCAGE011
Provide support to people living with dementia
CHCPAL003
Deliver care services using a palliative approach
CHCAGE013
Work effectively in aged care
CHCDIS011
Contribute to ongoing skills development using a strengths-based approach
CHCDIS012
Support community participation and social inclusion
CHCDIS020
Work effectively in disability support

The Australian Qualifications Framework determines that the duration of this qualification is 1 – 2 years, however with both face-to-face training, and flexible online learning, learners are typically completing within the first 6 – 12 months. How quickly an individual is able to complete the course will depend on how fast they work through the content, their commitment to learning and their level of competence.

120 hours of vocational work placement in a relevant community services, disability services or aged care setting is required.

Students need to find their own work placement with an organisation approved by Skills Generation. It is important to find a work placement at the beginning of the course. Skills Generation staff and your trainer will be available to assist you to identify suitable organisations.

Students who are already employed in an appropriate care setting may be able to undertake their work placement with their employer and their current experience may satisfy the work placement requirements. You can review your work history with your Skills Generation trainer prior to commencing the course to see if your experience can be used.

Students are responsible for the cost of any travel and accommodation that may be associated with work placement. Skills Generation insurance covers students undertaking course requirements while on work placement.

Please refer to the relevant Government website/s for the most up to date information regarding any restrictions and vaccination requirements that may be in place, please also be aware that work placement employers may have certain requirements in relation to vaccinations or other restrictions in addition to any mandated by government. If you have any questions regarding requirements for work placement, please contact Student Services [email protected]

May include:

  • Paper-based and digital content with assessments accessed online
  • Access to Skills Generation Learning Management System (LMS) 24 hours a day 7 days a week, including Library resources
  • Video conferencing (eg Zoom/other) for training sessions, group discussions and virtual classrooms
  • Inclusive Learning Strategies are also available for learners with disabilities enabling them to participate on the same basis as other learners

May include:

  • Professional discussions/mentoring with your trainer
  • Individual tasks, assignments and case studies
  • Group work/assignments if face-to-face classes
  • Workplace based reflective tasks
  • Demonstration of practical skills through workplace experience
  • Demonstration of practical skills through digital recording as applicable

On successful completion of this course you will receive the nationally recognised qualification:

CHC33021 Certificate III in Individual Support

The qualification names that will be awarded if you meet the requirements for a specialisation are:

CHC33021 Certificate III in Individual Support (Ageing)

CHC33021 Certificate III in Individual Support (Disability)

CHC33021 Certificate III in Individual Support (Ageing and Disability)

The qualification is awarded by Skills Generation RTO 41008, with training and assessment delivered by Skills Generation or an approved Third Party training provider on behalf of Skills Generation.

CHC33021
Certificate III in Individual Support

Requirements

  • Access to a computer with word processing, email, Zoom/other, PDF reader capabilities and a reliable internet connection
  • Language, literacy and numeracy (LLN) levels that indicate you have a high probability of being able to successfully complete the course. Skills Generation can help you assess your current LLN levels as required to ensure we are able to effectively support you
  • Ability to allocate appropriate study hours per week
  • If working with children you will need a Blue Card. Skills Generation can assist with your Blue Card application if required
  • If working with people with disabilities, you will need a Disability Worker Screening Card, work placement employers and your Skills Generation trainer can assist you to obtain this card
  • Most employers and work placement host organisations will expect you to hold a current First Aid Certificate, have a police check and an up-to-date influenza vaccination. Please attend to these requirements as soon as possible as you will not be able to commence your mandatory work placement without them.

The Commonwealth Government requires all learners undertaking nationally recognised, accredited training courses to have a Unique Student Identifier (USI).  Learners are unable to enrol without their USI.

If you are currently working, or have previously worked in a relevant industry, you may be eligible for Recognition of Prior Learning (RPL). RPL applies where you have workplace experience/competency that can be formally assessed against the units of competency in this course. If you wish to undertake an RPL process, please discuss with our Student Services enrolments team.

Funding and Fees

This course currently attracts government funding for eligible students. Depending on the funding program, students who access funded training may be required to pay a co-contribution fee that represents a small fraction of the total course fee.

Students eligible for subsidised training under government funding programs can normally only access the funding once, so it is important that you choose your course carefully.

Eligibility criteria for funding can be found on our Funding and Fees page or contact us to discuss your circumstances and determine your eligibility.

Students who are not eligible for subsidised training pay the full course fee.

Payment Plans are available making it easy for students to make weekly, fortnightly or monthly payment instalments.

Why Skills Generation

Skills Generation graduates meet industry standards and are industry-ready on graduation.
Skills Generation provides a facilitative and collaborative environment to support the underpinnings of effective community services practice.
You will have access to engaging current learning resources, available to you 24/7 via our easy to navigate online Learning Management system.

On completion of this course you may want to further enhance your skills and knowledge and your job promotion prospects by going on to study:

CHC43015 Certificate IV in Ageing Support

CHC43121 Certificate IV in Disability Support

CHC42021 Certificate IV in Community Services

CHC52021 Diploma of Community Services

Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.

Course Summary

Qualification:

CHC33021 Certificate III in Individual Support
Specialisations: CHC33021 Certificate III in Individual Support (Ageing), CHC33021 Certificate III in Individual Support (Disability), and CHC33021 Certificate III in Individual Support (Ageing and Disability)
Number of Units: 15

Study Mode:

Typically Completed In: 6-12 months
Hours per Week: 10-15 hours (approx.) + 120 hours work placement over duration of course
Funding: Available To Eligible Students

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