Community Services Professionals can gain specialised skills and an advanced understanding of community services practices leading to management and coordination roles for delivering person-centred services to individuals, groups and communities.
CHC52021 Diploma of Community Services is particularly suited to people who are currently working in the community services sector in a supervisory role and are looking to advance their career within the industry. It will give you the knowledge and skills you need to lead teams, supervise other community services workers and undertake project work.
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
Community Services work is focused on advocating for the rights of individuals and communities and working to ensure the social and economic inclusion of all people. Community Services workers provide support, advocacy, interventions and referral for those in need of assistance. They link people with appropriate services, groups, communities and each other and are often distinguished by the client area within which they work. These may include mental health, alcohol and other drugs, disability and aged care services, child and family services, homelessness, youth work and others.
Key tasks include:
This work is often undertaken through employment in community service agencies and government services. Workers will:
20 units of study – 12 core and eight elective units of competency. No pre-requisites.
Skills Generation students may choose to enrol in CHC52021 Diploma of Community Services or the specialisation CHC52021 Diploma of Community Services (Case Management)
Talk to one of our Skills Generation Student Services team members if you want help deciding which is the best course for you.
The Australian Qualifications Framework determines that the duration of this qualification is 1 – 2 years, however with both face-to-face training, and flexible online learning, learners are typically completing within the first 6 – 12 months. How quickly an individual is able to complete the course will depend on how fast they work through the content, their commitment to learning and their level of competence.
A minimum of 200 hours mandatory work experience is required for this qualification. Work experience must be undertaken within a community services workspace.
Learners who are in full-time employment in community services may be able to meet the work experience requirements through their current role. Talk to our trainer to review your work history prior to commencing the course to see if your experience can be used to demonstrate the required competencies and satisfy work placement hours.
Learners who are not currently employed in a relevant community services organisation will need to find their own work experience placement with an organisation approved by Skills Generation. It is important to commence this process at the beginning of the course. Skills Generation staff and your trainer will be available to assist you to identify relevant organisations. You will be responsible for the cost of any travel and accommodation associated with work placement.
Please refer to the relevant Government website/s for the most up to date information regarding any restrictions and vaccination requirements that may be in place, please also be aware that work placement employers may have certain requirements in relation to vaccinations or other restrictions in addition to those mandated by government. If you have any questions regarding requirements for work placement, please contact Student Services [email protected]
On successful completion of your course you will receive the nationally recognised qualification:
CHC52021 Diploma of Community Services, or
CHC52021 Diploma of Community Services (Case Management)
The qualification is awarded by Skills Generation RTO 41008, with training and assessment delivered by Skills Generation or an approved Third Party training provider on behalf of Skills Generation.
Learners undertaking this qualification must demonstrate academic suitability by providing evidence of:
Learners choosing the Case Management specialisation should be working or have worked in Community and/or Health Services.
Skills Generation Student Services can assist you as needed. Please talk to our friendly staff.
The Commonwealth Government requires all learners undertaking nationally recognised, accredited training courses to have a Unique Student Identifier (USI). Learners are unable to enrol without their USI.
If you are currently working, or have previously worked in a relevant industry, you may be eligible for Recognition of Prior Learning (RPL). RPL applies where you have workplace experience/competency that can be formally assessed against the units of competency in this course. If you wish to undertake an RPL process, please discuss with our Student Services enrolments team [email protected].
This course currently attracts government funding for eligible students. Students who access funded training pay a co-contribution fee that represents a small fraction of the total course fee!
Eligibility criteria for funding can be found on our Funding and Fees page or contact us to discuss your circumstances and determine your eligibility.
Students who are not eligible for subsidised training pay the full course fee.
Payment Plans are available through the PaySmart payment platform making it easy for students to make weekly, fortnightly or monthly payment instalments.
VET Student Loans are also available for eligible students.
On completion of this course you may want to further enhance your skills and knowledge and your job promotion prospects by going on to study:
Skills Generation proudly partners with select Australian Universities to provide pathway options for university study. University pathways include guaranteed entry and credit for Skills Generation graduates of Certificate IV and Diploma qualifications.
If you need more information about a course, want to see if you qualify for government funding or have any other questions, we’re here to help!